1. Who processes your data
The data controller is Bulgar Solution, based in Varna, Prilep Street 9003, Bulgaria. For anything concerning personal data: bulgarsolution@gmail.com or +359 89 524 5290.
- Name: Bulgar Solution
- Address: Prilep Street, Varna 9003, Bulgaria
- Email: bulgarsolution@gmail.com
- Phone: +359 89 524 5290
- No data protection officer has been appointed — GDPR requests are handled at the email above.
Note: the company registration number (ЕИК) from the commercial register still needs to be added here. I have not filled it in for you, because it is a real registry identifier — a wrong number points at somebody else's company.
2. What we collect
We collect only what you give us through the forms on this site. We do not buy databases and we do not gather information about you from third parties.
| Where from | What | Why |
|---|---|---|
| Contact form | Name, email, phone (optional), chosen service, message | To answer your enquiry and prepare a quote |
| Newsletter form | Email address | To send you tips and offers, if you subscribed |
| Hosting server logs | IP address, browser type, date and time of the request | Technical: site security and error diagnosis |
We do not process special categories of data (health, ethnicity, political opinions and the like) and no form asks for them. Please do not send us such information in the message field.
3. On what legal basis
- Contact form enquiry — steps taken at your request prior to entering a contract, GDPR Article 6(1)(b).
- Newsletter — your explicit consent, Article 6(1)(a). You may withdraw it at any time.
- Server logs — our legitimate interest in keeping the site secure and working, Article 6(1)(f).
4. Who we share it with
This is a static site with no database of its own. Form submissions are handled by an external form service which forwards the content to our email. Beyond that, data sits with our hosting provider and our email provider.
| Recipient | What they receive | Basis |
|---|---|---|
| Form handling service | The contents of the submitted form | Processor acting on our instructions |
| Hosting provider | Server logs, the site's files | Processor acting on our instructions |
| Email provider | Our correspondence with you | Processor acting on our instructions |
Note: the three providers' actual names go into the table once finally chosen. Each needs a data processing agreement, and any with servers outside the EU also needs a transfer safeguard.
We do not sell or rent personal data. We disclose it to third parties only where the law requires it or where it is necessary to perform our contract with you.
5. How long we keep it
- Enquiries that did not lead to a contract — up to 12 months from the last exchange.
- Client data under a signed contract — for the term of the contract, then as required by accounting and tax law.
- Newsletter subscriptions — until you unsubscribe.
- Server logs — per our hosting provider's policy, typically a few months.
6. Your rights
Under the General Data Protection Regulation you have the right to:
- access the data we hold about you;
- have inaccurate data corrected;
- have your data erased (the 'right to be forgotten');
- restrict how we process it;
- receive your data in a machine-readable format (portability);
- object to processing based on legitimate interest;
- withdraw consent at any time, without affecting the lawfulness of processing before the withdrawal.
To exercise any of these, write to bulgarsolution@gmail.com. We respond within one month. If you believe your rights have been breached you may complain to the Bulgarian Commission for Personal Data Protection (CPDP), 2 Prof. Tsvetan Lazarov Blvd, Sofia, www.cpdp.bg.
8. Changes to this policy
If we change how we handle data we will update this text and the date beneath the heading. For material changes we will ask for your consent again.
This text describes exactly what the site does, but it is not legal advice. Have a lawyer review it before you rely on it.